FREQUENTLY ASKED QUESTIONS
Microsoft Client Access License Common Questions
CAL requirements
- I have Exchange Server 2013 and SQL Server 2012 running on Windows Server 2012 R2. Are all Client Access Licenses (CALs) licensed in the same way?
No. CAL requirements differ among server products. The general rule is that you must acquire and assign a CAL to each device or user that accesses your server software. Beyond that, however, there may be product-specific exceptions to that rule that affect a given product’s CAL requirement.
With Exchange Server 2013, for example, CALs are not required unless the server access is directly or indirectly authenticated by using Active Directory. For Windows Server, a CAL is required for all users or devices that are accessing the server. The CAL must be of the same edition or later; however, for Windows Server 2012 R2, you can use a Windows Server 2012 CAL to access the server.
For complete information about the different Microsoft CAL requirements, see the Microsoft Product Terms.
- Do additive CALs work with only specific editions of server software, such as Standard Edition or Enterprise Edition, or do they work with any edition?
Generally, additive CALs can access any edition of server software. For example, Exchange Server 2010 and Exchange Server 2013 are available in both a Standard Edition and Enterprise Edition. The Exchange Standard CAL and Exchange Enterprise CAL may be used with either edition of the server software.
For more information, download the Volume Licensing brief for Base and Additive Client Access Licenses.
- Do additive Remote Desktop Services (RDS) CALs work with only a specific version of server software, such as Windows Server 2012 or Windows Server 2012 R2, or do they work with any edition?
The CAL version must correspond to the server software version that it accesses. Older versions of CALs cannot be used with the newer version of the server software, but newer version RDS CALs can be used with an older version of the server software as defined in the RDS and TS CAL Interoperability Matrix.
The only exception to this rule is the R2 server releases; the older CALs sometimes work with the newer R2 release of server software. For example, there are no new Windows Server 2012 R2 RDS CALs required, so the current requirement is that you need at least a Windows Server 2012 RDS CAL to access RDS on Windows Server 2012 R2 servers.
Frequently asked questions about Microsoft product licensing
The following questions are related to product licensing under Microsoft Volume Licensing agreements unless otherwise noted. Licensing information for retail (FPP) or original equipment manufacturer (OEM) products can be found in the Software License Agreement terms for those products. If you need more information or your question is not covered here, please contact your Microsoft reseller or your regionalMicrosoft customer support center.
Upgrade license
- What is a “Volume Licensing Upgrade License” for the Windows operating system for PCs?
Microsoft Volume Licensing programs do not offer Windows desktop operating system licenses; Volume Licensing provides only Windows upgrade licenses. Before you are eligible to acquire an upgrade license for the Windows desktop PC operating system through Microsoft Volume Licensing programs, you must first have licensed and installed a qualified full desktop operating system on your device.
Access by multiple users/devices
- Can I use Windows Pro or Enterprise like a “server” to host applications?
No. The Windows desktop operating system cannot be used as a “server.” Device connection is allowed only for certain purposes (such as File Services, Print Services, Internet Information Services, Internet Connection Sharing, and Telephony Services). If you want to host applications and access them from multiple devices or for multiple users simultaneously, you need to license Server/CAL products. For more information, download the Volume Licensing brief forLicensing Windows client and server operating systems in multiuser scenarios.
- Can I install multiple copies of the Windows operating system after I buy a Windows Enterprise Upgrade license under my Volume Licensing agreement?
You can install multiple copies of the Windows operating system on the licensed device only if the device licensed for Windows Enterprise is covered with active Software Assurance for Windows, as stated in the Microsoft Product Terms.
- I am using a PC with Windows Enterprise that has four virtual machines (VMs) running on it. Can other users remotely access these VMs while I’m using my PC?
No. The use of the software is limited to one user at any given time. This includes the use of Roaming Rights (see below); while the primary user is accessing roaming rights, no other user is permitted to use the actual licensed device. For more information, see the Volume Licensing brief Licensing Windows desktop operating system for use with virtual machines